Introduction
At High Rollaz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or make a purchase from highrollaz.shop.
1. Information We Collect
We collect the following types of information when you use our website or place an order:
Personal Information
When you place an order or contact us, we may collect details such as your name, billing address, shipping address, email address, and phone number.
Payment Information
We collect payment-related information necessary to process your order securely. All payment transactions are handled through secure third-party payment providers, and we do not store full card details on our servers.
Cookies and Usage Data
Our website uses cookies and similar technologies to improve your browsing experience, remember preferences, and analyse website performance. You can control or disable cookies through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
Order Processing
To process payments, fulfil orders, arrange delivery, and provide customer support.
Communication
To send order confirmations, delivery updates, and respond to customer enquiries.
Marketing (Optional)
If you opt in, we may send promotional emails about new products, offers, and updates. You can unsubscribe at any time using the link provided in our emails.
Website Improvement
To analyse website traffic, improve user experience, and enhance the performance of our services.
3. How We Protect Your Information
We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
This includes secure servers, encryption technologies, and trusted payment gateways.
Access to personal data is limited to authorised personnel and trusted third-party service providers who are required to keep your information confidential.
4. Sharing Your Information
We do not sell or rent your personal information.
However, we may share your data with:
Service Providers
Such as payment processors, delivery companies, and IT service providers who help us operate our business.
Legal Requirements
If required by law, we may disclose your information to law enforcement or regulatory authorities.
5. Your Data Protection Rights
Under UK data protection laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request corrections to inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal obligations
- Restriction: Request limits on how we process your data
- Objection: Object to certain types of data processing
To exercise any of these rights, please contact us using the details provided below.
6. Cookies Policy
Our website uses cookies to improve functionality and enhance your experience.
Types of Cookies We Use
- Essential cookies – required for website operation
- Analytics cookies – help us understand website usage
- Marketing cookies – used to show relevant promotions
Managing Cookies
You can control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
For more details, please refer to our Cookie Policy (if applicable).
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page.
We encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, you can contact us at:
High Rollaz
8 Market Place
Heywood
OL10 4NL
United Kingdom
Website: highrollaz.shop
